Technology and resources are important but when it comes right down to it, effective corporate travel management still comes down to people. GTI’s staff has an average of 25 years in the industry and uses that knowledge and creativity to make the difference between an average travel program and an excellent one. Account management, designated agent teams, analysis and report teams all contribute to the whole.
The most valuable service we offer is Access to an Experienced Agent. 63.9% of business travelers said this is the single most valuable service they can ask for.
Account Management: your Account Manager will oversee all aspects of your business travel program, act as liaison for travel issues, and make suggestions for improvement.
Designated Agent Team: GTI Travel doesn’t work in a call center environment but rather in agent teams. Effective communication between clients and corporate travel agencies happens much better when you are continually dealing with experienced counselors you know and trust. You can reach a traveler counselor 24/7/365 days a year to make or change reservations or just get information.
MIS: Our MIS department will produce web based reports for you and a quarterly report card. Reports are just the tip of the iceberg however. Our MIS department takes those reports and uses them to negotiate on your behalf with air, hotel and car vendors. We use them to let you know those travelers that are not conforming to policy and to see if departments are adhering to their travel budgets.
Meetings & Incentives: GTI’s Meeting and Incentive department has over 40 years of experience in handling all aspects of meeting and incentive planning. From preparing a dinner for 500 on the top of a mountain, to producing detailed schedules and events, our Meeting and Incentive department can meet all your meeting planning needs. Proprietary, online registration software enables travel planning to be fully integrated with meeting planning. All About Meetings can significantly reduce the work in planning meetings.