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Traveler FeedBack

Welcome to the Traveler Feedback form.
Please use the comment fields to elaborate on your answers.

1. With regards to GTI Travel

How did you contact GTI Travel? Did you have any difficulties? (Please explain.)

2. With regards to the Travel Agent who helped you.

Was the reservation accurate? If not what issues were there?

3. Did you use our Online Self Booking tool to book your reservation and if so, did you have any issues with it?

4. On a scale of 1 to 10. 10 being the highest and 1 the lowest.

Traveler satisfaction is the most important customer satisfaction indicator for us.
What is your overall level of satisfaction with GTI Travel?

5. Would you recommend GTI Travel to others?

6. On a scale of 1 to 10. 10 being the highest and 1 the lowest.

How was your experience with the Airline you were booked on?
Please give us the Travel Date, Airline, Flight Number, Record Locator or any flight information you can in the event we need to look up your reservation.

7. On a scale of 1 to 10. 10 being the highest and 1 the lowest.

How was your experience with your hotel stay?

8. Was your Hotel Reservation Booked to your satisfaction? If not what issues did you experience?

9. Was your car rental to your satisfaction?

10. Would you like to be contacted about any issues we can help resolve?

If you answer YES, please give us as many details as possible below.
Our objective is to address your issue and resolve it to your satisfaction.

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11. Can you give us a testimonial to be used on our website?.

We would truly appreciate a testimonial about our services from you.
If you can write one we would be very happy to add it to our web site.

Please be sure to submit the page so we can address any issues you have.
You can contact us at 800-223-3863 and we would be happy to discuss your issues with you.

GTI Travel Inc.

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GTI Travel
111 Township Line Road
Jenkintown, PA. 19046

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